Why Exchange?

An Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged.The Exchange is an intimate environment that creates connections which become long-term partnerships. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups (our signature Think Tanks and BrainWeaves). The consultative one-to-one business meetings between attendees and solution providers are carefully scheduled throughout the Exchange to meet your specific business needs



Access to the Exchange is limited. Exchange delegates and sponsors are handpicked based on their ability to contribute at a strategic level, creating the ideal environment for idea generation. The SmartLabExchange is capped at 60 attendees, creating the optimal value of your time, peers, business meetings, and speaker events. You can expect only the cream of the crop to be in attendance.



A true peer-to-peer environment means that the executives taking the stage and those in attendance are of the same seniority level. The SmartLab Exchange brings together a unique group of the most active contact center executives in the world today as they not only work to execute today’s plan but also develop the strategy for tomorrow.



A true peer-to-peer environment that sparks inspiration from Keynote Sessions, BrainWeaves, MasterClasses, and 1:1 Business Meetings as you make connections with most innovative and cutting edge executives and solution providers in the industry today.

Featured Speakers

Binh Ta

Senior Technical Adviser

Adrienne Tymiak

Executive Director, Bioanalytical & Discovery Sciences
Bristol-Myers Squibb

Ferrisa Goroza

Director, R&D Information Solutions

Geraldine Miles

Chief of Laboratory Operations
US Army Public Health

Brandon Dohman

Innovation Lead, Site Director

Dave Kniaz

Director of IT Architecture- R&D IT

Richard Caron

Associate Director, Global MQIT
Eli Lilly

Don Crossett

Director, Lab Informatics
Peregrine Pharmaceuticals

Josh Wurzer

SC Labs

Bill Goode

Director of Informatics & Operations
Jounce Therapeutics

Scott Hansen

Director Quality Assurance
Agricor Laboratories

William Wittbold

Senior Manager, Crystalomics

Ruo Steensma

Senior Manager, Research Informatics
Johnson & Johnson

Who Attends the SmartLab Exchange?

Download The Attendee List

The Unique Exchange Format

Watch this short video to get understanding how the Exchange format can work for you, tailored to your needs, you can see how our model has turned into a globally successful way of helping professionals like yourself network, benchmark and facilitate business strategy.

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Sponsors & Exhibitors
Media Partners